Return Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days for a full refund.
Return Requirements
- Items must be unused and in original packaging
- All accessories and documentation must be included
- Returns must be initiated within 30 days of delivery
- Original receipt or proof of purchase required
How to Return an Item
- Contact our customer service team at (800) 477-1739 or support@yourbodyshield.com
- Provide your order number and reason for return
- Receive return authorization and shipping instructions
- Ship the item back using a trackable shipping method
- Refund processed within 5-7 business days of receiving the return
Non-Returnable Items
- Used or activated self-defense products (for safety reasons)
- Items without original packaging
- Special order or customized items
Refund Process
Once your return is received and inspected, we will send you an email notification that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.